![]() Additionally, I would emphasize the significance of ensuring customer satisfaction, as an unhappy customer is unlikely to return.ĩ. In the case of a flight delay, I would provide an explanation for the delay. If they have lost their luggage, I would make every effort to locate their belongings. Example: First, I would determine the issue the customer is facing. ![]() How would you deal with an upset customer? Overall, Southwest’s values mirror my beliefs and I’m excited about contributing to an organization that shares these principles.” Strengths and Weaknesses QuestionsĨ. I value efficiency and discipline, and I understand the significance of safety. Teamwork, honesty, and the pursuit of excellence resonate with me. I believe in maintaining a strong work ethic, acting with honesty and integrity, and fostering a cooperative environment. Southwest (How Southwest succeeds) efficiency, discipline, excellence.Įxample: “My personal values are strongly aligned with Southwest Airlines’ core values.We (How we treat each other): Teamwork, Honesty, Service with LUV,. ![]() Me (how I show up): Pride, Integrity, Humility,.How do your personal values align with those of Southwest Airlines? Express that you would also take pride in working for a company that has been recognized as one of America’s Greatest Workplaces for Women by Newsweek, one of Forbes’ Best Employers in America, included in Fortune’s 2023 List of World’s Most Admired Companies, acknowledged by Newsweek as one of America’s Greatest Workplaces for Diversity, and honored by Latino Leaders Magazine as one of the Best Companies to Work for Latinos.ģ.Mention that you would be grateful to work for an airline that offers affordable and accessible travel options to a wide range of individuals.You believe that working at Southwest will allow you to combine both of these interests. State that you love working with people and have a passion for aviation.Why do you want to work for Southwest Airlines? Keep your explanation brief and to the point.Ģ. After your drop off your bags then you can take your boarding pass and proceed through security.Talk about your hobbies, previous work experience, and education.In either case, have your ID ready for all passengers in your party. At other airports, you will be directed to talk to an agent to drop your bags. At some airports a bag tag will print out, you can affix it to your bag, and then drop the bag off with an agent.Follow the prompts to add your bags to your reservation. ![]() ![]()
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